If you have no sound in Microsoft Edge, you are not alone. It often happens that sound problems arise with an internet browser.
To troubleshoot the sound problem, you first need to determine if there is no sound coming from just the Microsoft Edge browser, or if it is an issue within the Windows 11 operating system.
You can determine this by playing sound without a browser or with a different browser. If the sound works, the problem is in Microsoft Edge, if not, then it is a more general problem.
No sound in Microsoft Edge? Try these tips!
Set default sound output
We regularly connect various audio devices via Bluetooth, etc. If you do not disconnect a connection, sound will remain available on only the paired device. By the default output to the desired device, the sound may become available via the Microsoft Edge browser.
Right-click on the Start button. In the menu click on Settings. On the left side, first click on System and then on Sound.
Select your desired audio output device by changing “Choose where to play sound” to your desired audio output device.
Once you have selected the correct audio output device, click on it. Now check that “Allow apps and Windows to use this device for audio” is set to “don't allow”. In this case, “don't allow” is good.
Volume mixer sound settings
The volume mixer helps manage the sound level per app or component in Windows. If the sound for the Microsoft Edge browser is completely muted, you will hear nothing. You will then need to increase the volume via the volume mixer for the Microsoft Edge app.
Right-click on the Start button. In the menu click on Settings. On the left, click System and then Sound.
In the Advanced options, click Volume Mixer.
To adjust the volume for Microsoft Edge in the volume mixer, Microsoft Edge must be playing sound. So open the Edge browser, go to a site that plays video with sound – YouTube – and go back to the volume mixer settings.
To start, check at the top that the volume is not muted. Then select the correct output device. In the apps settings, set the volume for Microsoft Edge. Again, select the default output device or another output device.
Now check if you hear sound through the Microsoft Edge browser.
Sound troubleshooter
In Windows 11 there are several problem solvers available that can solve problems automatically. There is also an audio playback troubleshooter. Since the Microsoft Edge browser uses system sound, you can use this troubleshooter to check if any issues are found.
Right-click on the Start button. In the menu click on Settings. On the left click System and at the bottom click Troubleshoot.
Click on “other troubleshooters” again. In the troubleshooters, click “run” next to “Play audio”.
After this, check whether sound is playing via the Microsoft Edge browser.
Disable exclusive management of this device
Some apps can limit the volume in Windows 11 through a feature called “Allow exclusive management of this device by applications”. By disabling this feature you can check whether the sound works after restarting the Microsoft Edge browser.
Open the control panel. At the top right, change the settings “show by” to “large icons”.
Then click on Sound. In the “playback” tab, click on the audio output device and then on the “properties” button. Click on the “Advanced” tab and uncheck the “Allow exclusive management of this device by applications” option. Click apply.
Now restart the Microsoft Edge browser. Sometimes a restart of the PC is also necessary.
Reset Microsoft Edge
If nothing helps and you have already tried different options, then it is possible resetting the Microsoft Edge browser will help. New files are downloaded upon reset and the Edge browser is completely reinstalled.
Right-click on the Start button. In the menu, click Apps and features. In the list of installed apps, look for “Microsoft Edge”. Click on the three vertical dots on the right. Then click on “change” in the menu.
Click on the “Restore” button. An internet connection is required to download new Edge files. Redownloading and installing Microsoft Edge will not affect your browser data and settings.
Read additional information about Microsoft Edge problems.
Sound does not work yet in Microsoft Edge
If the sound is still not working, there are a few things you can check.
- Make sure the tab is not muted.
- Check all installed Microsoft Edge extensions and disable all extensions where necessary.
- The video or stream itself is not muted in the playback window.
- Is the output device (speakers, headphones, Bluetooth speaker) connected correctly via cable or Bluetooth.
- Does the output device work on another device?
- Did the problem arise after installing specific software?
- Is a restore point an option?
I hope this helped you. Thank you for reading!